Arlo|Smart Home Security|Wireless HD Security Cameras

IOS App stopped getting "Push notifications": This worked for me!!

Reply
Discussion stats
  • 1 Reply
  • 546 Views
  • 0 Likes
  • 2 In Conversation
no30fan
Aspirant
Aspirant

About a day ago 12-11-16 my phone app (IOS) stopped getting "push notifications" and I did numerous searches and ended up with this to solve my problem....

1)As noted in manual...I deleted my Arlo app and the reset my phones clock ahead 3 days and powered off

2)  I powered back on and reloaded the Arlo app and then iphone asked me if I would allow Arlo notifications and then I allowed.

3) Arlo app...in Armed or custom mode I went to each camera one by one and turned off,(unchecked),notifications and then hit save then went back in to same camera and turned notifications back on and hit save again.  I did this to each camera

4) Reset my calendar/clock back and it worked.

Hopefully this will work for some of you guys out there because it seems all these developer, Netgear,Apple like to jump the gun and throw out an update without testing it.....Good luck

1 ACCEPTED SOLUTION

Accepted Solutions
JamesC
Community Manager
Community Manager

This issue has been resolved. Users may need to log out of their iOS app and log back before push notifications start working again.

 

Thank you all for your patience in this process.

 

JamesC

View solution in original post

1 REPLY 1
JamesC
Community Manager
Community Manager

This issue has been resolved. Users may need to log out of their iOS app and log back before push notifications start working again.

 

Thank you all for your patience in this process.

 

JamesC