Arlo|Smart Home Security|Wireless HD Security Cameras

Geofencing should activate when you connect to your wifi

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Buzord
Tutor
Tutor

My geofencing always switches from home to away even when our devices havent left the house.

 My wife has hardly any data on her contract and so manly uses wifi at her place of work and at our home with data being switched on or off inbetween.

It seems that geofencing only uses mobile data and does not seem to register when connected to wifi.

It would be good for geofencing to activate when our devices connect to our home wifi (usually outside in the car).

 This could cause thesystem to arm when no devices are connected to the wifi.

 

for example, currently it seems that she needs to swicth mobile data on when she gets home for Arlo to register she is home. if she then switches off data and goes out Arlo will stay disarmed until she turns data back on.

 

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JamesC
Community Manager
Community Manager

Buzord,

 

For best performance with Geofencing, we do recommend you use mobile data. The issue you describe with Geofencing always switching from home to away even when the devices are still at home could be due to the size of the location radius. Consider increasing the size of the location radius within Geofencing settings to see if you still get the same behavior.

 

JamesC