Geofencing not working on wifes phone

[Fergie9]

Hi

I have 5 arlo cameras and I am the main account holder.

I have my wife set up and have given her admin rights but geoconferencing doesnt work on her phone.  So when she leaves the house, the cameras do not become active.

Can you let me know why this is.

Thanks

[jguerdat]

Did you add her phone to the GF setup? Does she have location services enabled on her phone?

[jguerdat]

Also, are there any other devices, like a tablet, that are set up with GF but never leave the house? One other thing on her phone - do not log out of the app - just swipe it away or use the home button.