Arlo|Smart Home Security|Wireless HD Security Cameras

Geofencing Not Disarming When in range

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tmcd
Aspirant
Aspirant

The system (VMB4000) does not disarm untill I have pulled into my garage and have set off at least 4 alerts. I have wifi in my truck through Onstar.The system arms when I am approximately 1 mile from my home. This is an annoyance at most and it uses unneccessary data on the phone. Any suggestions?  My previous model VMB300 did not have this issue.

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JamesC
Community Manager
Community Manager

tmcd,

 

Consider increasing the location radius within Geofencing settings (small -> medium, medium -> large) and test again to see if you get the same behavior.

 

JamesC

tmcd
Aspirant
Aspirant

I have tried the different radii and still get the same behaviour.