Arlo|Smart Home Security|Wireless HD Security Cameras

× Arlo DevOps team is investigating an issue where customers are experiencing login issues. We apologize for this inconvenience and are working to resolve this issue.

× Arlo End of Life Policy Notice
To view Arlo’s new End of Life Policy, click here.

× Urgent: Activate Two-Step Verification
Arlo requires all users to activate two-step verification to continue to access your recordings, devices, and account.
Please enable this feature now. Learn More.

Arlo Community

Join Now Sign in Help

Reply

The system (VMB4000) does not disarm untill I have pulled into my garage and have set off at least 4 alerts. I have wifi in my truck through Onstar.The system arms when I am approximately 1 mile from my home. This is an annoyance at most and it uses unneccessary data on the phone. Any suggestions? My previous model VMB300 did not have this issue.

2 REPLIES 2

tmcd,

Consider increasing the location radius within Geofencing settings (small -> medium, medium -> large) and test again to see if you get the same behavior.

JamesC

I have tried the different radii and still get the same behaviour.

Arlo
Support

Visit our support page for answers from simple setup to security optimization. Search for something specific or select a product or category for helpful articles and videos.

Visit Arlo Support

Arlo App
for Support

For personalized support specific to the Arlo products you own, access Support from within the Arlo iOS or Android App. Simply login to your Arlo App, go to Settings, Support, then select the Arlo product you would like support for.