Arlo|Smart Home Security|Wireless HD Security Cameras

Emails, no photo attachments

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jam0cam Aspirant
Aspirant

Hi, 

 

Every time there is a motion alert, I get the email notification. However, some emails have photo attachments and some don't. Do you know how I can make it such that all emails have photo attachments? 

 

This inconsistency has been happening ever since I bought the cameras, but it didn't bother me enough to post about it. 

 

Thanks!

Jia

Model: VMC4030| Arlo Pro Wire-Free Camera
Guru jguerdat Guru
Guru
Email notifications should always have a snapshot attached AFAIK. Maybe your mail server is somehow stripping them?
jam0cam Aspirant
Aspirant
Why do you think some emails have photos and some don't? I would imagine if the mail server is the reason, it would do so for all emails.
Guru jguerdat Guru
Guru

No idea. You could look at the details/code of the messages to see if there's a placeholder for the snapshot but I don't know that it would tell you anything useful.  You could also try a different email client, perhaps on a different device, to see if that makes a difference.

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