Desktop software and library issues.

[Happy48]

Everything has been working fine until recently. I have Arlo on my desktop as well as on my iphone. On my desktop when I go into "Mode" the schedule and hours on the left side are all compressed into a small area about an inch wide and I can cannot read the hours to set the on and off times. Before I was able to scroll down and adjust hours. Also I am receiving email messages in the morning, like today I received a number this morning, however when I go to the library they are not yet there. There seems to be a longer than normal delay in having the alerts posted to the library, sometimes many hours.  Is there a way to redownload the desktop software because something is obviously not working correctly.

[jguerdat]

There's no desktop software to download - it's just a web page.  You can try flushing the cache in your browser as well as try a different browser.

[nicholshornlake]

I had the same problem with internet explorer on windows 10. Changed to chrome and all is well.

[JamesC]

Happy48,

A fix for this was recently released that addresses the issue with the distorted schedule on IE11. Are you still experiencing this behavior?

JamesC

[nicholshornlake]

Mine is still the same in ie11.

[jguerdat]

Try flushing the browser cache.

[nicholshornlake]

The browser cache is not the problem. I'm ok using chrome.

[nicholshornlake]

IE 11 ok now. 6/17