Arlo|Smart Home Security|Wireless HD Security Cameras
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Proper
Initiate
Initiate

One camera sends us a motion alert every 2 minutes.   We have put the motion sensitivity at 0, 50 and 100, but we continue to get alerts every 2 minutes, and there is absolutely nothing moving in the videos....nothing!  

 

Please help.

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rlkenny
Aspirant
Aspirant

I had the same problem yesterday (Jan 25). I changed the sensitivity to 50% and it stopped.

Proper
Initiate
Initiate

Thank you.  I wish that worked for me.

i have one camera that won't start, and one that won't stop.   

jguerdat
Guru Guru
Guru

Sometimes a shotgun approach works fastest.  First, try resetting the cameras by opening and closing the battery doors.  For the camera that won't record, try a new set of batteries. Swapping cameras around may provide some clues - does the problem follow the camera or the position?  If that fails to help, try power cycling the base using the power switch.  If all else fails, maybe a factory reset would help.  Of course, that means deactivating the system first, using the reset button until the base LEds flash amber and then re-sync the cameras.  You'll also need to recreate your modes and schedule, as appropriate.

 

If all else fails, create a trouble ticket.

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