Arlo|Smart Home Security|Wireless HD Security Cameras

Reply
Discussion stats
  • 1 Reply
  • 863 Views
  • 0 Likes
  • 2 In Conversation
DAG444
Guide
Guide

I'm also not receiving the confirmation email.  This WAS working at one point, but is no longer working.   Is there a fix yet?  I'm not getting any notifications for the email address I entered 

 

Thanks.

1 REPLY 1
JamesC
Community Manager
Community Manager

DAG444,

 

You only need to confirm your e-mail address once, if this has already been done you do not need to go through confirmation again. To check if your address is confirmed, log in to your Arlo account and navigate to > Settings > Profile. Under your e-mail address you should see a "Confirmed" message.

 

If you are not receiving e-mail alert notifications (for motion detection) first check your rules to make sure e-mail alerts are enabled for the desired e-mail. If they are, check your e-mail spam folder to make sure Arlo alerts are not being filtered. If you still are having issues, it is possible your provider has blacklisted e-mail from Arlo, in which case you would need to contact your e-mail provider to allow Arlo e-mail alerts.

 

JamesC