I have an iPhone running latest version of iOS and the Arlo app and the 4 camera pack. I have all the cameras outside and can make changes under Rules for two of the cameras but when I make a change (sensitivity, recording time, etc.) the 'Done' shows up but is grayed out. My only option in 'Cancel' so I'm wondering why I can make changes to only two of the four cameras. Is there a setting I'm missing, only have configured on two of the camera or is this by intent?
Once in awhile you will encounter some odd glitches on the system.. Yes, this is one of them.. It could be something to do with the Apps, Server or your Internet not responding.. All you have to do sometimes from your iOS is stop the Application by logout & log back in for a couple of minutes.. Showguy is right also by changing the names.. or if it still doesn't do it do a "Restart" under "Base Station Settings"..
It sounds like an issue with the iOS app itself. However, to be be 100% sure, we'd need to isolate it.
Did you try to save the changes via web interface? Does it work?
If the issue occurs on iOS only, you could try unistalling/re-installyng the Arlo app.
I have the same issue im trying to increase the time of recording but it never saves my changes. I have tried on my android tablet, Iphone 5 and on my desktop computer. I have also changed the name of my rule.
Software update badly needed in my opinion...
Please check that your cameras are running the latest firmware 1.2.2545, and your Base Station is running the 1.4.2627. A software update will usually do.
Good morning Community members,
@Stemai - As FedericaC has posted, it is important to be sure you are running the latest firmware version in order to stay up to date with the most current provisions of our Arlo system.
I would like to add that the iOS app issue is known by our Engineering team, who is currently working on the resolution.
We will keep the Community informed of our latest developments through our Release Notes found here: Release Notes
Thank you all for your time and patience and for keeping the Community informed.
Welcome to the community! We are aware of this issue and our development team is working diligently toward a resolution. We apologize for any inconvenience this may have caused and appreciate your patience in this process. We will provide an update as soon as possible.
Wanted to respond to this 6 month old post and let you know that this same issue with iOS is still here today in early Jan 2017. Can you confirm if this was ever fixed and what we can do to fix it? The issue is when the modes change we often lose our settings and it doesnt reord or notify. Please can you update on when a fix of this key critical feature will be coming... Thank you!