Arlo|Smart Home Security|Wireless HD Security Cameras
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charlottelynn
Aspirant
Aspirant

Can someone help me find the recycle bin? I recently downloaded the newest version of the app onto my iphone, but am now unable to find the recycle bin. Thanks for the help!

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Retired_Member
Not applicable

please put the recycle bin back. Sometimes videos are deleted by accident. If you make this featured a paid featured then you are scamming your customers into paying.

jguerdat
Guru Guru
Guru

Just an FYI - please post in the appropriate forum.  This one is for the new Q which, as far as I know, isn't available.

 

As for the issue, the web page allows you to see the Recycle Bin as well as to delete all files. I can't speak for the app since I can't get it to update yet.

charlottelynn
Aspirant
Aspirant

Thanks. I'm new here. If you could point me in the right direction as to where this should be posted that would be very helpful. I'm unable to find the recycle bin on the webpage, as well. I've read as many support articles as I can find, and am still unable to locate the recycle bin. Thanks for the help. 

jguerdat
Guru Guru
Guru

If you simply go to the right side of this page and check the various forums you can easily find the list of available forums. Arlo Q is a new product that isn't out yet so any of the wireless Arlo forums would be appropriate. Edit: you just need to go back to the list of messages here, not while seeing these messages.

 

In the web page, go to the Library and look for the Recycle Bin selection on the left.

bardeau
Initiate
Initiate
Please add recycle bin back for the updated arlo monitoring. Sometimes vides get accidentally deleted. Thanks.
jguerdat
Guru Guru
Guru

For the time being, simply use the web interface.

nicholshornlake
Luminary
Luminary

jguerdat , the recycle bin is nowhere in the web interface.

jguerdat
Guru Guru
Guru

Just checked again - yer right. Not sure what I was thinking unless I was thinking of the delete all files. Sorry.

JamesC
Community Manager
Community Manager

The recycle bin has been removed so videos you no longer need can be permanently deleted in just one step. You can find more information here: New Arlo App: A Quick Guide to New Features

 

JamesC

jguerdat
Guru Guru
Guru

Darned if you do, darned if you don't. Some people want the Recycle Bin, some didn't because they viewed it as a privacy issue. This might be lawyer-driven at some level...

 

I have Python scripts that automate downloading videos. I use it daily to grab all videos so the presence or lack of a Recycle Bin is of no concern for me. I just automatically have them on my computer for any purpose. I'm pondering a complete write up so one could just follow the bouncing ball to replicate on a PC. I the meantime, anyone can PM me for the scripts and brief details. It's not hard to do but you have to be willing to put in some effort to understand and install things.

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