Arlo|Smart Home Security|Wireless HD Security Cameras

Camera is not Recording - Little Man is "Grayed Out"

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Letitia
Aspirant
Aspirant

 

Hello Community -

 

I hope you can help solve my problem.  I had three cameras installed using the previous software version.  I just added a fourth camera.  I created the rule for the new camera using the new software version.  That is, going through the new Mode menu instead of the old Settings menu.   I created a New Custom Mode and within it a New Rule for Camera #4.  The rule is to record on motion for 25 seconds.  The camera is not in test.  And I just put in fresh batteries.  I can see it LIVE, so I know that it is synched to the base.  However, my little man is grayed out.  How can I get my camera to work as I want?

 

Thank you!

 

 

2 REPLIES 2
Letitia
Aspirant
Aspirant

I think I got it working.  I had to create a new mode and add ALL of my cameras to it.  Seemed to solve the problem.

JamesC
Community Manager
Community Manager

Letitia,

 

I am glad to hear you resolved the issue. Thanks for the update. If you have any addtional questions or concerns please ask!

 

JamesC