Camera have stopped recording and no green running man. He is Grey

[demi07]

Hi

I have checked all the settings, not that they were changed, and everything should still be recording. I have done test recordings and these are fine, but two days ago all 3 cameras stopped recording and no green man, he is grey and of course no motion notifications.

Not sure why, please help

[TomMac]

If the running men are GRAY, the cameras will not record triggered by motion. It is prob the mode that is not right.

Easy test first...

Go to the live camera view screen.  Click on the "round" record button at bottom of camera to start a manual record session... you should see the red record light . Run for 10 seconds and hit the 'pause button" to stop ( II ).

Go to lirary after a min and confirm video is there... if it is all is fine but you MODE is inccorrect to start a record event.

To Check MODE

Go to settings, MODES, click edit pencil on mode ALL CAMERAS ON ( or similar named ). All the camera lines listed SHOULD HAVE A GREEN CHECK at the end.

If any are checked black ( camera off ) then click the check to toggle green ( on )

Save as you exit

Go to Modes in regular camera screen, pick ALL CAMERAS ON.  Got back to camera live screen and confirm all cams have a GREEN  RUNNING man.

If they are green ( on ) the cameras should record on a trigger ( motion )