Arlo|Smart Home Security|Wireless HD Security Cameras

Arno detection?

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SteveAbode
Aspirant
Aspirant

I've got two camera's in my office set to motion detect, but nothing is recording in the cloud?  What have I set up incorrectly?

 

No schedule and set to motion detect?

 

Thanks in advance.

5 REPLIES 5
jguerdat
Guru Guru
Guru

Can you use live view successfully?  Are the running men green?  Have you made changes to the All Motion On mode under settings?

SteveAbode
Aspirant
Aspirant

Can view not a problem.  Running men are NOT green.......so I'm guessing that's the problem.

JamesC
Community Manager
Community Manager

SteveAbode,

 

That is correct. If the running men are grey rather than green, that means the cameras are not set to record motion. Check your "All motion on" mode to make sure that there are active rules for your camera to record upon detecting motion.

 

JamesC

SteveAbode
Aspirant
Aspirant

I think I've corrected the issue!  I'll see if there's recordings tomorrow morning......

JamesC
Community Manager
Community Manager

SteveAbode,

 

Glad to hear. Let us know!

 

JamesC