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Arlo camera is not picking up motion

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Tigermanning
Aspirant
Aspirant

I have 4 cameras and 3 work great. They pick up motion and record video and send my alert. The 4th camera has been moved, thinking that it was not in a good location, has been resynced, trouble shoot after reading others ideas and it still is not picking up motion. I can turn it into live video but do not want to do this for battery life. When I view the camera, the man icon at the top is yellow and I do not know how to change it to black. Any suggestions, please!

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jguerdat
Guru Guru
Guru

Try a different browser - does it do the same thing?  try the app instead of a browser. Try turning the base station off and back on, too.

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6 REPLIES 6
jguerdat
Guru Guru
Guru

Sounds like you're using a browser if thee running man is stuck amber.  Try clearing the cache (might work by clearing the app cache if using the app, too).

 

Once the running man is no longer amber, what color is it?  Black means armed, gray is disarmed.

Tigermanning
Aspirant
Aspirant
I'm not how to do this. Can you provide more step by step directions?
Schorschi
Prodigy
Prodigy
Try googling “clear browser cache in <insert your browser name here>".
Tigermanning
Aspirant
Aspirant
I have tried this and my man is still Amber! Any more suggestions?
jguerdat
Guru Guru
Guru

Try a different browser - does it do the same thing?  try the app instead of a browser. Try turning the base station off and back on, too.

Tigermanning
Aspirant
Aspirant

Thank you. The final step is what worked. 

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