Arlo|Smart Home Security|Wireless HD Security Cameras
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Arlo base station cant be found on Android

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  • ‎2016-07-05 11:45 AM
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Uruwashii
Follower
Follower
‎2016-07-05 11:45 AM
For two weeks my Arlo has not worked. Figured it may be my internet but nope. Tried setting it up a few places and nothing. The arlo base station just isnt detecting with the app. I can see the red lights on arlo when i move it which indicates its working and connected but the app is not working.
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JamesC
Community Manager
Community Manager
‎2016-07-06 09:15 AM

Uruwashii,

 

What is the behavior of the LEDs on the base station? Is the internet LED solid green indicating the base is connected to the internet?

 

Consider a reboot of the base station and check your app again. Also consider checking using a different device (such as a PC via the web client) to further isolate the issue.

 

JamesC

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