Arlo|Smart Home Security|Wireless HD Security Cameras
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Arlo Q worked in geofencing mode for several days but now doesn't

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  • ‎2017-04-11 06:26 PM
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gmail007
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Follower
‎2017-04-11 06:26 PM

In geofencing mode I get multiple detection emails when I am home and the phone that it is networked with it is connected to the local wifi--in fact the software recognizes this when I arrive home. How can I get this mode to work properly.

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JamesC
Community Manager
Community Manager
‎2017-04-13 09:40 AM

gmail007,

 

For Geofencing to work be sure the app stays logged in, is running and location is enabled on your devices. If the app is logged off/not running Geofencing will not work.

 

If you are having trouble with this, consider refreshing your enabled devices within Geofencing settings. Disable all listed devices, save and then enable the devices again.

 

JamesC

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