Arlo Pro system & cameras I have are becoming more unreliable and unstable every day

[ArloProOwner]

Jan 23, 2019 (USA)

What in the hell is Arlo doing?!!!  For the past couple of weeks, the Activity Zone appears for Arlo Pro and Arlo Pro 2 cameras on the iphone app, then it disappears, then it reappears, then it's gone again.  Today it happened again, there were only Activity Zones for the 1080p Arlo Pro cameras, now in the same day, it's back to being accessible to all the cameras, Arlo Pro & Arlo Pro 2 cameras.  I have noticed that sometimes into the Device and the Settings, and hit the Video Settings that some of the cameras views are zoomed all the way into  it's max, so it's very blurry and when you zoom out to regular view you can see that it was zoomed in to the top left corner of the camera…..this has happened on a few of my cameras over the past few weeks since they've been messing with the activity zones.   Very bizarre, and again, leaves the camera ineffective, as with lots of the crap that happens with this system on a daily/hourly basis.

So many flaws with this Arlo Pro camera system.  Here goes what I can think of, and I'm sure I'm going to forget to add several of them, but here it goes, in no particular order: 

• I have 10 Arlo Pro and Arlo Pro2 cameras, and not one of them is reliable even half the time. PATHETIC AND A COMPLETE DISAPPOINTMENT, and as everyone knows, these Arlo Pro/Pro2 cameras are NOT cheap, nor are their rechargeable batteries
• The entire system/cameras work or don't work with no rhyme or reason. There is no one answer that will fix your problem that day, because you think a particular setting or mode change got it to work, and then it doesn't anymore
• most of my cameras do not record for the length of time I have them set to (if they even detect motion at all in the first place), if it's the full 120 seconds, it may only record for 10 seconds, or 30 seconds, or who knows what, sometimes it will work properly, most of the time NOT, and this goes for every single camera I have, not one of them works as it should. The base is constantly going off line several times a day
• Every single one of my cameras is plugged in to electrical power, a couple of indoor ones with the power cord that came with the camera, and the rest are outdoors, and all the cameras inconsistently work and don't work, more so though consistently do not work, yes even the ones plugged in-doors.
• False "incompatible charger detected" comes up several times a day on all cameras plugged in outdoors even with the requested Arlo charger.
• Arlo outdoor weatherproof AC adapter needs to be made longer than 8 feet, or at least more choices, although I see the new Ultra has a magnetic power cord, so I doubt Arlo will be helping Arlo Pro/2 customers with making more choices in accessories. A RELIABLE outdoor weatherproof power cord/adapter is absolutely necessary because these rechargeable batteries do not last and are $50 a pop!
• Activity Zones come and go
• Devices fail to connect constantly several times a day
• The rechargeable batteries do not last more than a year, eventually will not hold a charge
• False detections, motion and audio
• Misses things it should have detected many times a day, therefore not a very reliable "security" camera in the least
• Arlo cannot seem to truly "Solve" any of the issues, it ends up being a temporary fluke that works for a short time at best and Arlo wants to put a "solved" on the issue when it is most likely NOT solved, because I have plenty of issues with things that have been listed as "Solved"
• Too many places to make changes that can conflict with another selection/setting in the mode vs. settings.
• Very unreliable, undependable, system at best, certainly would not recommend for security purposes.
• Sound is lacking on several recordings randomly, when they do decide to record something, usually the sound of wind blowing or a bird chirping.
• Smart detection is practically useless (for me), you need to be able to reset and/or correct the detector when it's wrong.
• Each of my cameras are set up at different levels, distances, etc, and still each camera might work today, then not tomorrow, or I should say this morning, and not later the same day. So it's not the viewing height, distance, side to side movement, yada yada yada, it's the system or camera flaw, because if the height, distance, side to side movement was the reason, then it could be corrected, but it's not true, it may work for the people in the lab who created these programs, but it doesn't work consistently in real life.  I have cameras that pick up cars going " side to side" out at the street that is about 100 feet away from the camera, yet won't pick up something coming into the driveway…Other times cameras will do the complete opposite, none of which consistently work, more like consistently don't work.
• Motion test is a waste, doesn't really work, and should be removed.
• There should be a retrigger time choice so when the camera does stop recording when there is still motion going on, it will automatically restart in another clip, but I'm sure that would be unreliable too if there were such a selection/choice, because none of my cameras consistently or reliable record the amount of time that I have it set for.
• Mostly Records a bunch of nonsense, either as motion, or audio but doesn't detect real movement/audio even around the same time…..it could record every 2 minutes, then miss something that actually happened for a 10 minutes span, and then start recording again after that 10 minutes where it should have caught something, but didn't, then it will start up again and go back to a bunch of nonsense recordings.
• I would love if all of my cameras recorded maximum length clips all day (since they are plugged in to electricity and no depending on the battery), rather than missing something important.
• Not even one of my 10 cameras is reliable on a daily basis, you can always find something that it blatantly missed (several times in a day)

[ME13]

I agree with all u said we should all get out money back it’s just been a crap shoot with these products we should all get together and start a class action law suit so Arlo can’t keep doing this to descent people My cameras do the same things yours are doing Arlo can email us and tell us batteries are low so it’s them messing with them they want us to pay monthly subscription now but why should we that wasn’t the deal when I bought this crap product If something happens at my property cause these things won’t work well

[ME13]

This company needs to be shut down. False claims of the the product is while they **bleep** other customers BS

[ME13]

Let do it class action Arlo should be shut down and pay for there false claims of a product that does nothing Arlo claims

[ME13]

Do you work for Arlo or pay a hearty monthly subscription

[RxBuzzzzzzzzzz]

It is now 2021 and I am about to toss all 4 of them.  It is becoming unbearable.  Keeps disconnecting and I have to reset them all the time by removing the batteries.  One of the 4 has the IR filter stuck on and everything is red/pink tinted.