Arlo|Smart Home Security|Wireless HD Security Cameras
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Arlo Pro - Far too much going wrong!

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  • ‎2017-10-25 09:54 AM
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DanLondon
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‎2017-10-25 09:54 AM

Bought this (Arlo Pro 4 pack, and one more camera, and a second Hub) and had it for a month - seeems beset with issues.

 

One Camera seems to be listed as offline only in the app (through the browser it is viewable fine). Of course this issue is exacerbated by some bright spark deciding to ban you from using the browser to view any cameras on a mobile device - FORCING to use the app (that doesn't work!).

 

One of the hubs goes offline and requires a power boot every 3 days.

 

And, as of today, all my library seems to have been deleted.

 

Please can somone from Arlo confirm how I can return this? It was bought fom Very (UK) 6 weeks ago. Really disappointed, in theory it's the perfect security solution but it just can't be trusted to work 😞

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mdgm-ntgr
Arlo Employee Retired
‎2017-10-25 03:02 PM
DanLondon wrote:

And, as of today, all my library seems to have been deleted.

Please see Arlo Outage Related to Library Content

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