Arlo|Smart Home Security|Wireless HD Security Cameras

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fsu2lhc
Aspirant
Aspirant

The Arlo app loads on my S4, but will not open. Acct is set up thru desktop browser with no issues, also works fine on my IPad.

7 REPLIES 7
TomMac
Guru Guru
Guru

Android version ??

 

Uninstall and re-install

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fsu2lhc
Aspirant
Aspirant

Android Version 5.0.1

fsu2lhc
Aspirant
Aspirant

Uninstall and Re-Install the Arlo App?

jguerdat
Guru Guru
Guru

Might be worth a phone reboot, too.  Maybe something just got stoopid...

JamesC
Community Manager
Community Manager

fsu2lhc,

 

I happen to have access to the same exact device on that same android version and do not have any issue running the app. After reinstalling the app and a phone reboot, are you still having trouble launching?

 

JamesC

Shalgom
Aspirant
Aspirant

the new model is all ok working but after update the os their is some issues

 

Samsung S8 UAE
jguerdat
Guru Guru
Guru

Shalgom wrote:

the new model is all ok working but after update the os their is some issues

 

Samsung S8 UAE

Need details.