App hanging/freezing

[Johnny290]

Attention Netgear please fix your crappy server that everybody is having problems with. And while you're at it you can fix the app for Android which also hangs and freezes all the time all the time

[JamesC]

Johnny290,

What issue are you experiencing that is indicating a server problem?

What are you trying to do on the app when you experience a hanging/freezing issue?

Please provide more details on what you are experiencing so we can offer assistance.

JamesC

[Johnny290]

I think my post was pretty much self-explanatory

[Johnny290]

Server problem ,,pixelated video ,slow to connect . Problems with Netgear Android app. When trying to switch from armed to unarmed it gets stuck in either armed or unarmed for about a minute. There are quite a few problems with the app if you were to just go and read the user reviews many people having problems with the Android app .thank you for your reply

[jguerdat]

I use only Android and have few problems, even with old hardware. Not perfect but certainly not what you're reporting.

[Johnny290]

Check the reviews on play store.Many people have problems

[pcuser12345]

Mine does that all in above in Ios it pixels all camera has full bar.

[JamesC]

Johnny290,

This isn't normal behavior and could indicate a network or hardware issue. Consider contacting the Arlo Support Team to further investigate. You will find several options for contacting support in the provided link.

JamesC