Arlo|Smart Home Security|Wireless HD Security Cameras
× Arlo End of Life Policy Notice
To view Arlo’s new End of Life Policy, click here.
Arlo Community

Additional User Access Controls

Reply
Discussion stats
  • 1 Reply
  • ‎2016-12-23 09:11 AM
  • 360 Views
  • 0 Likes
  • 2 In Conversation
Wilburjoe
Follower
Follower
‎2016-12-23 09:11 AM

I just installed the Arlo Pro system. I am the administrator and I added my wife as an additional user. Whe can view the cameras and log in but cannot access the microphone. Since we are using this to monitor our kids when we are not home I would like both of us to be able to use the microphone but I am unable to figure out how to give her access to use it as an additional user. 

Labels:
0 Likes
Message 1 of 2
360
1 REPLY 1
jguerdat
Guru Guru
Guru
‎2016-12-23 10:44 AM

Did you give her the additional admin privileges in Settings, Grant Access?

0 Likes
Message 2 of 2
352
Discussion stats
  • 1 Reply
  • ‎2016-12-23 09:11 AM
  • 361 Views
  • 0 Likes
  • 2 In Conversation

Arlo
Support

Visit our support page for answers from simple setup to security optimization. Search for something specific or select a product or category for helpful articles and videos.

Visit Arlo Support

Arlo App
for Support

For personalized support specific to the Arlo products you own, access Support from within the Arlo iOS or Android App. Simply login to your Arlo App, go to Settings, Support, then select the Arlo product you would like support for.