Activity Zone specificity is being ignored.

[Gulliver40]

I'm trying to use the Arlo Q so I know when my dog gets on the couch. I've created a zone on the couch but alerts are still being trigggered even when the dog is some metres away from the couch. I've raised the sensitivity but to no avail. Please help.

[jguerdat]

Sounds like you need to REDUCE sensitivity, not increase it.  Try resetting your zone, too.  Any chance something else is setting the camera off, like a shadow or reflection?

[Gulliver40 · Accepted solution]

Thanks jguerdat. You're right - I should be decreasing the sensitivity! I tried but this didn't help either. I have just found the solution though.

For my camera, the image has been inverted in the settings as it is ceiling mounted.

Once I placed the zone in the screen area that would have corresponded to the zone had the image not been inverted (i.e. at the opposite end of the screen)... SUCCESS!  It works perfectly now.

The summary is that inverting the picture does not invert the activity zone function.

[jguerdat]

Kewl!  Mine is inverted, too, but I didn't set up zones until the view was inverted.