24/7 vs. Motion Detection

[JanColl]

Yesterday afternoon I purchased the 24/7 plan for this camera, however when checking my "library" this morning, I see that it is still recording by motion detection.  Is there something I missed?  How long does it take to "activate" the 24/7 recording mode?

Thanks!

[jguerdat]

You don't give us much to work with.  Wireless or Q cameras? Wireless never will have 24/7 recording while the Q cameras have the CVR option.  Is that what you're referring to?

[TomMac · Accepted solution]

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JanColl wrote:

Yesterday afternoon I purchased the 24/7 plan for this camera, however when checking my "library" this morning, I see that it is still recording by motion detection.  Is there something I missed?  How long does it take to "activate" the 24/7 recording mode?

Thanks!

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The Q camera allows the 24/7 option...

But to let you know it DOESN'T change ( or you don't lose ) the option to do motion activated recordings... it does both at the same time.

If a motion activated record occurs, the file will appear in the Library just as normal. 

To view the 24/7 screen, From the main Q camera screen click on the CLOCK icon, this will take you to the 24/7 record cvr