We are experiencing a NETGEARCloud Issue and are diligently working to resolve the issue.
We are aware of a potential issue with notifications and video recordings that is impacting some customers. Our team is actively investigating this and will provide an update as soon as possible. We appreciate your patience and apologize for the inconvenience. You may check on the current status of Arlo’s systems anytime by visiting: https://status.arlo.com/ Thank you, Arlo Team
NOTE: The Arlo Community will be down for scheduled maintenance for approximately 15 mins at 1AM PDT on Thursday Oct. 11th
We are experiencing an outage of our ReadyCloud service and are working to resolve the issue..
The so called 'support' page when viewed from the UK has a link to this community page, a link to a troubleshooting info page (useless), and a link to a Live Chat function which is 'not available in the UK'.
I've already identified my Arlo Babycam issue- faulty battery- and simply wish to send an email and order a replacement... but I can't find a straightforward email address to write to...
Yeah i agree. they're charging me a second time a month for an account that isn't active and have been for nearly a year. i've had a terrible time. Phone support is terrible because it takes to much effort to explain something simple because of language barriers, every time i've tried to reach them theres a problem that prevents it. and i'm getting more annoyed than i already am. which i didn't think was possible.