Loosing faith in Arlo

[digital-eye]

Today is the final straw. I currently own original arlo cameras, 6 arlo pro 2 cameras and an arlo go. I was hooked by the original arlo cameras that were so easy, no issues. So i upgraded to the arlo pro 2 cameras. One of these has a constant whistle on the filming. I contacted arlo and send them through a couple of video clips but they were very unhelpful. Where the camera is situated i thought i would live with it rather than keep chasing arlo. Then i have an issue login on to arlo via any desk top or lap top computer. I follow all advise on the forums but not happening so i contact arlo. Yet again no help. They said leave it with them and they would get back to me, that was about a month ago. So today i take my arlo go out that i purchased six months ago and used it twice before and the battery is flat and not charging. Original charger, pushed right in tight no reason for not charging so i go on to arlo support to start chat and been sitting here for quarter of an hour waiting for a chat person. I've already spent a lot of money with arlo so they haven't lost out but now its time to bail. Any one else having these issue or am i just one of those unlucky ones.

[ShayneS]

Hi @digital-eye

I apologize for the inconvenience, I will open a case for you so you don't have to sit and wait. I will contact you via private message with further information.