Arlo|Smart Home Security|Wireless HD Security Cameras

Live chat requesting credit card number via phone call

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tomgillespie08
Aspirant
Aspirant

Requested live chat feature for 2 of 4 cameras with red image. Red made this sound super easy as if I am getting 2 replacement cameras in the mail and will call for credit card # but no charges will be made. Only $2 hold. 

 

Is this really that easy or am I in for a roller coaster after this chat session is over?

(already tried all forum solutions to resolve red image) 

3 REPLIES 3
TomMac
Guru Guru
Guru

Usu they will hold your card # in case you don't return the old cameras

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Morse is faster than texting!
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tomgillespie08
Aspirant
Aspirant

Understood....thank you! Any rough idea of the timeframe they take to get items to customers?

TomMac
Guru Guru
Guru

No... what did they say ?

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Morse is faster than texting!
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