Arlo|Smart Home Security|Wireless HD Security Cameras
Arlo Community

Customer Service needs a screen sharing tool. Stop wasting your staff and customers time

Reply
Discussion stats
  • 1 Reply
  • ‎2021-02-22 06:14 PM
  • 1555 Views
  • 0 Likes
  • 2 In Conversation
suck
Follower
Follower
‎2021-02-22 06:14 PM

Your customer service telephone staff need  screen sharing tools to properly explain how to resolve problems in the operation of your cameras Its a waste of everyones time trying to explain something instead of letting your advisors fix the problems quickly 

 

Labels:
0 Likes
Message 1 of 2
1,555
1 REPLY 1
JessicaP
Arlo Employee Retired
‎2021-02-23 08:33 AM

We appreciate your feedback. The suggestions made here are noted and will be passed along to the relevant team.

0 Likes
Message 2 of 2
1,552
Discussion stats
  • 1 Reply
  • ‎2021-02-22 06:14 PM
  • 1556 Views
  • 0 Likes
  • 2 In Conversation

Arlo
Support

Visit our support page for answers from simple setup to security optimization. Search for something specific or select a product or category for helpful articles and videos.

Visit Arlo Support

Arlo App
for Support

For personalized support specific to the Arlo products you own, access Support from within the Arlo iOS or Android App. Simply login to your Arlo App, go to Settings, Support, then select the Arlo product you would like support for.