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Community is not the best or most effective way of offering tech support or troubleshooting

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  • ‎2019-10-27 08:50 AM
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elkayne
Initiate
Initiate
‎2019-10-27 08:50 AM

Netgear's reliance on customers' technical savvy in the "community" is a poor excuse and cheap,but not the best  or most effective way of offering technical support and trouble shooting.  Using customers to solve a resource issue is clever but amateurish and unprofessional. 

 

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JessicaP
Arlo Employee Retired
‎2019-10-28 10:27 AM

Hey elkayne,

 

The Community is an option for troubleshooting and sharing Arlo experiences with other users. If you would like to contact the official Arlo Support channel, take a look here: Arlo Support Team

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