Arlo|Smart Home Security|Wireless HD Security Cameras

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gmb99
Guide
Guide

A strange white 'floating line' appears randomly in night mode. Triggers video  up to 100 x a night. Checked the camera and nothing is on the unit (web, etc). Seems to be internal. Maybe a filament lose and floating inside the unit? 

(tried to upload the video but it is in MP4 so won't upload)

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TomMac
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Guru

I know you looked, but more than likely its a spider web string floatin around....

Have to wipe off several of my cameras about 2x per yr due to same.

I just use a swiffer and it gets all.

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gmb99
Guide
Guide

Thanks, that was my thought so I had wiped the whole outside down clean. But there it was again; the thick random white line. It moves accross the screen triggering the recording, then can stop or float at another angle. Very strange.

 

I'm checking to see if I have an MP4 converter so I can upload the video. It's an annoyance but not worth purchasing another camera. lol

gmb99
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Guide

SuchAClassicGrl
Aspirant
Aspirant

That bright line you see....that’s a spider leg! 

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