Arlo|Smart Home Security|Wireless HD Security Cameras

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Luna
Tutor
Tutor

Police blotter indicated someone was mugged at gunpoint near where my camera was set up.  I retrieved videos of likely suspect and sent to Police.

 

Police asked for surrounding vidoes to help their case, but alas, due to Arlo greed, the police cannot build their case.

 

Even though Arlo had promised me a certain GB of storage, they changed the rules after I spent 100s on their cameras and now I don't have anything beyond 7 days to offer the police.  Since police blotter is weekly, I am even lucky that I was able to retrieve any at all for them.

 

Wish this "security" company cared more about security.  Criminal !!

 

They pretend to be the option for not needing a subscription, but really you waste money on a product that is useless without the subscription.

8 REPLIES 8
JamesC
Community Manager
Community Manager

Luna,

 

Storage is subject to the maximum allocated number of days based on your subscription plan, once a piece of saved content exceeds the maximum days allowed it will automatically be deleted. We strongly advise you download and store locally any content you wish to save for future use.

 

JamesC

 

SunDog
Star
Star

It's my own fault for not noticing so thanks for highlighting this. I was under the impression that the only limitation was the amount of storage (like every other "real" Cloud-based service) and not number of days.

 

I have now taken to downloading videos to my own cloud. Netgear isn't getting another penny from me. Ever.

Daveapatton
Guide
Guide
How did you set up your system to record to your own cloud?
TomMac
Guru Guru
Guru

Daveapatton wrote:
How did you set up your system to record to your own cloud?

You can't.... Only d/l after recorded.

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Morse is faster than texting!
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jult
Star
Star

Which you can do by scripting, but I'm not explaining how here, because netgear would immediately break that. 😉

Hints: Use a linux server, can be a raspberry pi, or other debian-based system, then use curl and wget to auto-grab the videos, you have to fake a user-agent and some other details, but it's not that hard...

TomMac
Guru Guru
Guru

we already had a script to access the old vids and auto retrieve after the sw change back in Dec-Jan...

 

but it's not built into the system and most users would not be able to do it even if they had linux

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Morse is faster than texting!
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Luna
Tutor
Tutor

ha- I think my tech-savvy teen will need to interpret/implement that for me.  thanks!

TomMac
Guru Guru
Guru

read this thread... https://community.netgear.com/t5/Buying-Options-Tips/Script-for-Automatic-Download-of-Clips/m-p/1000...

 

 

script here from Rommac100 that will help put you in right direction;

 

__author__ = 'rommac100'
from splinter import Browser
with Browser('chrome') as browser:
    browser.visit("https://arlo.netgear.com/#/login")
    # Enter you Username/Email, replace the temp.
    browser.fill('userId', 'tempemail@tempemail.com')
    # Enter you password, replace the temp.
    browser.fill('password', 'tempPass')
    button = browser.find_by_id('loginButton')
    button.click()
    if browser.is_text_present('Settings'):
        print('')
        if browser.is_text_present('Library'):
            button2 = browser.find_by_id('footer_library')
            button2.click()
            if browser.is_text_present('Click on'):
                button3 = browser.find_by_id('day_ok')
                button3.click()
                if browser.is_text_present('Select'):
                    button4 = browser.find_by_id('day_ToggleSelectMode')
                    button4.click()
                    if browser.is_text_present('Select Alls'):
                        print("")
                    else:
                        button5 = browser.find_by_id('day_SelectAll')
                        button5.click()
                        if browser.is_text_present('Downloads'):
                            print('')
                        else:
                            button6 = browser.find_by_id('footer_download')
                            button6.click()
                            y = input()
    else:
        print("Found.")
        if browser.is_text_present('Library'):
            button2 = browser.find_by_id('footer_library')
            button2.click()
            if browser.is_text_present('Click on'):
                button3 = browser.find_by_id('day_ok')
                button3.click()
                if browser.is_text_present('Select'):
                    button4 = browser.find_by_id('day_ToggleSelectMode')
                    button4.click()
                    if browser.is_text_present('Select Alls'):
                        print('')
                    else:
                        button5 = browser.find_by_id('day_SelectAll')
                        button5.click()
                        if browser.is_text_present('Downloads'):
                            print("Download is present.")
                        else:
                            button6 = browser.find_by_id('footer_download')
                            button6.click()
                            print("Type:'delete' if you want to delete the files.")
                            x = input()
                            if x == "delete":
                                button7 = browser.find_by_id('footer_delete')
                                button7.click()
                                if browser.is_text_present('Are you sure'):
                                    button8 = browser.find_by_id('buttonConfirm')
                                    button8.click()
                                    if browser.is_text_present('Done'):
                                        button9 = browser.find_by_id('day_ToggleSelectMode')
                                        button9.click()
                                else:
                                    print("Did not delete it.")
                            else:
                                print("Done.")
            else:
                print("No.")

 

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Morse is faster than texting!
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