Arlo|Smart Home Security|Wireless HD Security Cameras

triple billed

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daryl140
Follower
Follower

i just noticed i was tripled billed for my arlo system last month i want those extra charges refunded.

5 REPLIES 5
JamesC
Community Manager
Community Manager

daryl140,

 

I am sorry to hear you have been overcharged. I will escalate your concern to the appropriate department and send you a private message with the findings.

 

Thank you!

JamesC

BobS
Aspirant
Aspirant

I also have billed multiple times and would like to raise it with someone who can fix it - perhaps somebody from elusive billing department

Model: VMB3000 | Arlo Base Station, VMC3030 | Arlo Wire-Free Camera,VMC3040 | Arlo-Q HD with Audio
JamesC
Community Manager
Community Manager

BobS,

 

I will reach out to you in a private message to further investigate the issue you are describing.

 

JamesC

Oregon
Initiate
Initiate

Same here, except it was a double bill about a week apart.  Heading to bank this morning to stop second charge.  They need to fix the system so it knows you have already paid!!!

JamesC
Community Manager
Community Manager

Oregon,

 

I will reach out to you in a private message to further investigate the issue you are describing.

 

JamesC

Discussion stats
  • 5 Replies
  • 1197 Views
  • 1 Like
  • 4 In Conversation