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Upgrade from Basic can access to past 30 days of videos be restored?

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  • 2 Replies
  • ‎2016-04-25 11:28 AM
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Gephotonyc
Follower
Follower
‎2016-04-25 11:28 AM

Didn't realize there was a seven day limit on saved videos and lost some things I didn't want to lose. If I upgrade now to a higher level of service can any of the missing clips be restored, or will the saved time window just start going forward? Had marked things as favorites thinking they would be saved longer. Not happy. 

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Arlo-Man
Luminary
Luminary
‎2016-04-25 03:43 PM

No, once they are removed they're gone for good. Upgrading won't bring them back.

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TomMac
Guru Guru
Guru
‎2016-04-25 07:26 PM

As a PS ,  marking as Favorite is now only a filter method to access those saved as such quicker

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Morse is faster than texting!
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  • ‎2016-04-25 11:28 AM
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