Arlo|Smart Home Security|Wireless HD Security Cameras

Recommended upload speed is 1 Mbps.

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JamesDown
Follower
Follower

Will the system be unusable if my upload speed is only 0.83Mbps

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David_NG
Arlo Employee Retired

Hello JamesDown,

 

The recommended upstream bandwidth for Arlo is 1Mbps. This is the minimum requirement to insure that Arlo will function and work correctly. In some cases the Arlo system may function under the minimum requirements. But the functionality and video quality may not be consistent with what the user is expecting. Response time for motion detection, e mail notifications, and push notifications may be delayed and received later than expected. Scheduling motion detection may not trigger when expected due to the upstream low bandwidth. Video quality may be pixelated and unclear. The lower the upstream bandwidth the greater the issues will be with the Arlo system. I hope this answers your question.

 

 

The Arlo Team

David

haynef
Aspirant
Aspirant

Hi,

 

Thanks for your response. Can you provide more details on what would happen at less than 1 Mbps?

 

Does this render the system unuseable?  When you say response time for motion detection is delayed - I would have assumed that motion sensitivity is triggered by the device sensors and not by the upload speed.  Does this just mean that you won't be notified immediately?  Does it mean that you cannot have live-streaming but it will still upload video into the cloud so that your recordings are being stored in the cloud, and you can still download them?  Would you recommend using lower quality video settings and would this make a difference?

 

I have fairly poor upload speeds of 0.60 Mbps and don't have the option to upgrade this speed (it's as fast as it gets) and have already purchased the Netgear Arlo.  I can live without live streaming but if the system doesn't work at all at such low speeds, then I might as well return it.

 

Thanks in advance for your reply.

 

 

jguerdat
Guru Guru
Guru

FWIW, I have only 1Mb/sec uploads through Time-Warner but at any particular time on the World Wide Wait it can be less.  As far as I can tell, the issue is the time it takes to upload any videos - slower speeds equals delays in notifications.  How much is too much?  The only issue I have is when positioning cameras since there's about a 15-20 second delay in my movement vs. what I see.  It works but it's slow response.  As for notifications and being able to see a video, unless you're in a highly time-sensitive environment, it shouldn't be much of an issue.

 

Did I use "issue" enough?  😉

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