why is the final cost for the monthly service greater than the sum of the monthly cost plus tax?

[sugarbugmom]

why is the final cost for the monthly service greater than the sum of the monthly cost plus tax?

[ShayneS]

Hi

May I ask what the price difference is displaying and which plan you have?

Thanks 

[sugarbugmom]

the 9.99 plan with 0.70 tax would be 10.69 but the price showing at checkout is 11.39.

i tried another plan and experienced the same result.

thanks

[ShayneS]

Thanks for the info. I am looking in to this for you and I will provide an update asap.

[ShayneS]

Hi again,

Just wanted to let you know the issue is still being investigated and it looks like we have identified the cause. We should have a fix for this very soon

I'll provide another update as soon as I hear more.

Thanks

[sugarbugmom]

hank you

keep me posted

[ShayneS]

Hi @sugarbugmom

This issue should now be resolved. Please let me know if you still experience this issue. 

Thank you