Arlo|Smart Home Security|Wireless HD Security Cameras
Arlo Community

video jumps

Reply
Discussion stats
  • 1 Reply
  • ‎2016-11-15 01:13 PM
  • 2606 Views
  • 0 Likes
  • 2 In Conversation
dgarciaj
Aspirant
Aspirant
‎2016-11-15 01:13 PM

when i watch my alert videos from a pc the video shakes or jumps, it appears to be thumping to music.  Get me dizzy real fast. Happens on all cameras.  Does not happen when watching on Iphone.  Tried two different pc's and the same issue.

Labels:
0 Likes
Reply
Message 1 of 2
2,606
1 REPLY 1
TomMac
Guru Guru
Guru
‎2016-11-15 03:38 PM
dgarciaj wrote:

when i watch my alert videos from a pc the video shakes or jumps, it appears to be thumping to music.  Get me dizzy real fast. Happens on all cameras.  Does not happen when watching on Iphone.  Tried two different pc's and the same issue.

Sounds like a flash problem... try a different browser like Fire Fox or Chrome , or IE>10.

 

Another test would be to d/l the file and try playback then...a very good video player is VLC ( free )

--------------------------------------
Morse is faster than texting!
--------------------------------------
0 Likes
Reply
Message 2 of 2
2,600
Related Labels
Discussion stats
  • 1 Reply
  • ‎2016-11-15 01:13 PM
  • 2607 Views
  • 0 Likes
  • 2 In Conversation

Arlo
Support

Visit our support page for answers from simple setup to security optimization. Search for something specific or select a product or category for helpful articles and videos.

Visit Arlo Support

Arlo App
for Support

For personalized support specific to the Arlo products you own, access Support from within the Arlo iOS or Android App. Simply login to your Arlo App, go to Settings, Support, then select the Arlo product you would like support for.