Arlo|Smart Home Security|Wireless HD Security Cameras

verisure compatibility

Reply
Discussion stats
  • 3 Replies
  • 349 Views
  • 0 Likes
  • 2 In Conversation
mexen
Aspirant
Aspirant

I just found out that my essential 2K cant be used with verisure.
I can only see the units in the app and they dont keep recordings.

Anyone with a fix ?

 

 

3 REPLIES 3
BrookeN
Arlo Moderator
Arlo Moderator

Your E2 cameras are directly connected to wifi and do not have subscriptions plans. You do have a Verisure subscription plan, however it is only for the Pro 3 which is connected to the basestation with local storage enabled. But users with a Verisure Smart Plan will not have access to the Direr Access Local Storage features. You will need to reach out to Verisure support for more information regarding this. 

mexen
Aspirant
Aspirant

Unfortunately E2 can’t communicate with Verisure, and I’m not sure if they will do at all later. 
if I buy another basestation will et be possible so setup my own plan for it and then see both plans in the app ?

BrookeN
Arlo Moderator
Arlo Moderator

Please reach out to Verisure via the app and they will be able to explain your option.