Arlo|Smart Home Security|Wireless HD Security Cameras
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recording

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janakaysaxton
Follower
Follower

Arlo camera off and on works..Initially recorded every minute and viewable in library.  Now, after multiple repositions, syncing, reinstall, etc.   Can only get live feedback, maybe one video after repositioning/resyncing and then nothing.  Have tried everything,  adjust to manual, alarm on, etc etc  Please help.

This is the second unit, after this I return it and go to something with wires.

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JamesC
Community Manager
Community Manager

janakaysaxton,

 

Are you seeing this behavior across all cameras? Have you tried viewing the library from different browsers/devices? Do you get the same results?

 

JamesC

JustLearning
Apprentice
Apprentice
For 14 minutes my cameras did not record although someone who had just walked past them was walking back and would have been detected. Why was this? Can it be fixed?
jguerdat
Guru Guru
Guru

A screenshot with diescription may help ID the issue.

JamesC
Community Manager
Community Manager

JustLearning,


Were you live streaming at that time? Motion detection is is temporarily disabled during live streams.

 

JamesC