"We are unable to claim this device.".....

[jimmytran]

I cannot setup my Arlo, I have this proble " We are unable to claim this device......" 

Serial : 48D2547RA043A

Mac : A0639143E0D3

Model VMB3000

Thanks

[jguerdat]

Several folks have said holding the reset button for 1 minute can fix the problem.

[jimmytran]

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jguerdat wrote:
Several folks have said holding the reset button for 1 minute can fix the problem.

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I tried many times but it didn't. How to fix it? 

Thanks

[TomMac]

Contact Netgear Support