"Just Now" doesn't update, Pan & Zoom image is old, motion detection delay

[Jeanne5442]

 When are you going to make the app work in all areas? The "Just Now" doesn't update until lots later, if at all.  Teh "Video Settings: Pan & Zoom hardly works - go there and the picture could be days old - it certainly isn't live. you have to go in and out several times to get it to show what it is aimed at. Then, the pan & zoom is iffy.  You have got to make it a usable app - VueZone worked well... Someone there must be able to do it.  The delay time when motion is seen and recording begins is not so responsibe - often whatever triggered the motion is gone! 

[JamesC]

Jeanne5442,

The camera widget (where "Just Now" often will show) updates upon live streaming or when motion is detected. Otherwise it will show that last time the camera was live streamed or detected motion.

You can update the image on the Pan and Zoom screen by clicking the snapshot button on the same screen. This will update the image.

Delay time often is due to an issue with camera positioning, take a look here for more information: How do I position my Arlo Wire-Free, Arlo Pro Wire-Free camera, or Arlo Pro 2 Wire-Free camera?

JamesC