one camera offline

[rissa117]

I am currently out of town and I woke up to having one of my cameras offline. Naturally I am unable to fix this from home. Is there something I can do remotely? We've had people roaming our neighborhood that do not live there and police have been dispatched so of course I'm a bit worried. Please help. I have the Arlo 2 camera wire free set. Model # VMS3230

[jguerdat]

The only thing you can try remotely is to restart the base (Settings, My Devices, your base, Restart button at the bottom). That may or may not fix the issue.  If not, only having someone physically present will work.