no battery usage icon on app

[Skoda]

I have just updated to the new android app update. Now I have no battery usage icon

[TomMac]

What device and OS you running...

running OS 7 on S7 and see no issues

With that exit the app in SETTINGS and then log back in

Also first try and power down your phone and then turn back on

If above two don't fix , un-install and re-install the app

[Skoda]

I have Nexus 6P with OS 7...Work fine on my iPad

[Skoda]

I have 3 Camera and 1 is showing batt icon not the 2 other

[TomMac]

Had a similar issue but the was related to Fire Fox in my option as other browsers didn't do it... Now thinking a bigger issue

[JamesC]

Skoda,

I am able to see a battery icon across all clients for all battery operated cameras. Is the camera giving any error messages or is it behaving normally (recording, live streaming etc.)?

JamesC

[Skoda]

All Camera works fine..only 1 of 3 cameras show battery icon

[JamesC]

Skoda,

Consider reinstalling the mobile app on your Android device. Are you still seeing this issue?

JamesC

[Skoda]

Same issue reinstalling the mobile app

[JamesC]

Skoda,

Please contact the Arlo Support Team to further investigate this issue. You will find several options for contacting support in the provided link.

JamesC