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The ISP states that it sees the base station, yet it is not connecting. I have had this set up and added additional newer cameras since 2015. I have never had a problem. There was some kind of a power blip one morning and ever since, problems. Nothing I do works. Its not the cords, I switched cords with different device to make sure. I have tried resetting. I give up!
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Are you doing a restart or a full factory reset?
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Are you doing a restart or a full factory reset?
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Many times when a power blip happens, it's accross all your items...
So power OFF the modem, router, and base ...then Bring them back on in the same order ( give each one time to reboot )
If Still NG, then a reset of the base may be required as mentioned above
Morse is faster than texting!
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Thank you for your reply. I'll try all suggestions and report later.
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Base Station back up and all cameras synced! Thank you support community for your feedback.
I had read multiple times that to reset and see amber lights I was supposed to hold both the sync and reset with a pointed object. But, when I finally re-read the link sent from above there was no mention of holding both, just the reset only. I saw the amber lights and was able to restart my system.
I'm so glad I finally posted and asked for help. Thank you! What a relief!
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Well done and thanks for the feedback. It will help others who may have the same problem.
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