modes

[SL14]

All was working well, now when I go into "Modes" on my tablet or cell, it just keeps spinning, thinking. Can still get in on computer. Have talked to Best Buy, Arlo chat, Verizon & Comcast. No help. Help !!!!!   Thank you

[TomMac]

If it's working on the computer, at least the Arlo system is ok.

Try one mobile device at a time and check/re-install the app first as that's the easiest thing to do. ( btw, Android or IOS? )

[rpc28]

This is my problem to I have tried to reinstall but till spinning. Any help I can't turn on or off motion detecting.
Thanks

[jguerdat]

Are we talking about reinstalling the app or the system?  Tom's comment was about the app - uninstall and reinstall.  If it still isn't working, try a computer's browser and verify that it works.  If not, you likely should start fresh with a factory reset.