Arlo|Smart Home Security|Wireless HD Security Cameras
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marc98745
Aspirant
Aspirant

Since all the leaves are now off the trees, both the cams are recording ALL the time. I had to shut off the on in the driveway. The one on the front porch is also recording everything ALL the time now as well. I tried to turn it down but it keeps turning it self back up. Do I need to shut it off since the the leaves are all gone now? I get about 150 recordings a day, just from 1. It can't be controlled, no matter what I try.

3 REPLIES 3
jguerdat
Guru Guru
Guru

Can't be sure but it sounds like it's the angle of the sun (sun is lower in the sky than during summer) and/or reflected IR from the sun. A screenshot would help determine if it's a positioning issue.

marc98745
Aspirant
Aspirant

Nope not the sun because it also goes off during the late day when the sun is not bright at all. Even goes off many times when it is raining, so no the sun is NOT the cause. Thanks though.

jguerdat
Guru Guru
Guru

It's possible that the camera is faulty. Open a case with support here.