Arlo|Smart Home Security|Wireless HD Security Cameras
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library playback not working

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  • ‎2016-03-24 08:07 PM
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strict9dote
Aspirant
Aspirant
‎2016-03-24 08:07 PM

When I tried playing back videos in my library, the video shows "load" for a tiny fraction of a second, goes black and the video playback bar doesn't move.  This only happens with my wireless arlo cameras; my arlo Q cameras are able to play video in the library no problem.  I'm using a chromebook with chrome browser.  Please help! Thanks.

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jguerdat
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‎2016-03-25 05:05 AM

Have you tried a different browser or the app?  We need to know if it works anywhere before blaming Chrome or the Chromebook.

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TomMac
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Guru
‎2016-03-25 05:41 AM

You can also try and D/L the video first before playback to see if it's the system or the computer playback

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