Arlo|Smart Home Security|Wireless HD Security Cameras
Arlo Community

iPhone 6+'s finger login just failed to log into updated Arlo app.

Reply
Discussion stats
  • 2 Replies
  • ‎2018-03-09 08:09 PM
  • 2211 Views
  • 0 Likes
  • 2 In Conversation
ant
Mentor
Mentor
‎2018-03-09 08:09 PM

I had to enter the old account password manually. 😞

 

What happened? Thank you in advance. 🙂

Labels:
0 Likes
Reply
Message 1 of 3
2,211
2 REPLIES 2
brh
Master
Master
‎2018-03-09 08:16 PM

@ant

I turned mine off a long time ago as they only give you one chance to get it right then they make you physically sign in. If your finger is just slightly off center of the button it will not take and it will force you to log in manually.

 

Brian

0 Likes
Reply
Message 2 of 3
2,206
ant
Mentor
Mentor
‎2018-03-09 08:18 PM
@brhwrote:

@ant

I turned mine off a long time ago as they only give you one chance to get it right then they make you physically sign in. If your finger is just slightly off center of the button it will not take and it will force you to log in manually.

 

Brian

Well, it used to remember the password too. 😕

0 Likes
Reply
Message 3 of 3
2,203
Related Labels
Discussion stats
  • 2 Replies
  • ‎2018-03-09 08:09 PM
  • 2212 Views
  • 0 Likes
  • 2 In Conversation

Arlo
Support

Visit our support page for answers from simple setup to security optimization. Search for something specific or select a product or category for helpful articles and videos.

Visit Arlo Support

Arlo App
for Support

For personalized support specific to the Arlo products you own, access Support from within the Arlo iOS or Android App. Simply login to your Arlo App, go to Settings, Support, then select the Arlo product you would like support for.