Arlo|Smart Home Security|Wireless HD Security Cameras

iPad sign in issues

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RBSTP
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Aspirant

I have an  Arlo base station with 4 Arlo cameras and 1 Arlo Pro camera. I have two iPad Air 2 running the latest Arlo app. The Arlo app works normally on one which is running IOS version 12.1.1. The other iPad which is running IOS version 13.3.1. is not.  This iPad only shows a white page with the Arlo symbol displayed.  There is no where to log in. The app has been deleted added several times  with the same results.

Model: VMB3500 | Arlo Base Station
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TomMac
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Guru

My ipad running 13.x too and no issue.... don't know why you have an issue.

 

Can you run it via a  browser at https://my.arlo.com  ??

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RBSTP
Aspirant
Aspirant

Yes @TomMac, It does runs on my.arlo.com.