Arlo|Smart Home Security|Wireless HD Security Cameras
Arlo Community

help with VMB3000

Reply
Discussion stats
  • 1 Reply
  • ‎2024-09-05 02:50 PM
  • 434 Views
  • 0 Likes
  • 2 In Conversation
jrruss2
Follower
Follower
‎2024-09-05 02:50 PM

I have the same issue that someone posted.

I have the base Arlo camera system. My phone can not find the base station and the base station can not find my cameras. The power, internet, and camera lights are all 3 solid green but the phone can't find a device.  It worked until recently.   Net is hardwired into base.  I've tried unplugging, resetting.. .all that stuff. 

 

Base is a VMB3000.  Can someone help?

 

Labels:
0 Likes
Message 1 of 2
Views icon 434
Best answers
  • jguerdat
    Guru
    Guru

    The fact that all 3 LEDs are green mean the system is connected and working. You can't add them again since they're already in your account. Exactly what problem(s) are you having, what have you tried and what do you see? All details are needed.

Show More
1 REPLY 1
jguerdat
Guru Guru
Guru
‎2024-09-06 06:47 AM

The fact that all 3 LEDs are green mean the system is connected and working. You can't add them again since they're already in your account. Exactly what problem(s) are you having, what have you tried and what do you see? All details are needed.

0 Likes
Message 2 of 2
Views icon 409
Related Labels
Discussion stats
  • 1 Reply
  • ‎2024-09-05 02:50 PM
  • 435 Views
  • 0 Likes
  • 2 In Conversation

Arlo
Support

Visit our support page for answers from simple setup to security optimization. Search for something specific or select a product or category for helpful articles and videos.

Visit Arlo Support

Arlo App
for Support

For personalized support specific to the Arlo products you own, access Support from within the Arlo iOS or Android App. Simply login to your Arlo App, go to Settings, Support, then select the Arlo product you would like support for.