flash player issue

[Chefkeys03]

Cameras consistantly request flash up date. When I try to update i get an error message that I am not conected to the internet, which i clearly am. 

[JamesC]

Chefkeys03,

What device and web browser are you using? Can you provide a screenshot of the error?

JamesC

[Chefkeys03]

I get a message at the top of screen saying to “need to update flash player and to click here” when i do it just brings me back to  the arlo sign in page.

[JamesC]

Chefkeys03,

What web browser are you using?

JamesC

[Chefkeys03]

safari

[JamesC]

Chefkeys03,

Are you able to try using a different browser such as Chrome to see if you still experience the issue?

Safari can be problematic with Flash. Take a look here: https://helpx.adobe.com/flash-player/kb/enabling-flash-player-safari.html

JamesC

[Chefkeys03]

Switching to Chrome solved my issue. Next issue is some of the emails and notices I get are in French how do I change that?

[JessicaP]

Hey @Chefkeys03,

Which specific emails/notices are you receiving that are shown in French?

[Chefkeys03]

I believe it was the tips email as now I have gotten it in english  as well. 

[JessicaP]

Just to make sure, are you receiving all your latest emails in English or are you receiving them in French? When was the latest email that you received in French?

[Chefkeys03]

Yesterday I received 2 emails one in English one in French

[JessicaP]

I'll send you a PM to look into this further.