Arlo|Smart Home Security|Wireless HD Security Cameras
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device remains offline!

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  • ‎2017-09-14 07:35 AM
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sanj
Aspirant
Aspirant
‎2017-09-14 07:35 AM

I have tried restarting and the camera still remains offline

I just bought this last year.

Battery is fine why is still offline

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Apollo13
Aspirant
Aspirant
‎2017-09-14 07:52 AM

Mine is doing the same thing.

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JamesC
Community Manager
Community Manager
‎2017-09-18 10:51 AM

sanj,

 

It could be poor signal strength or interference causing an issue. What is the LED behavior on the camera? How far away from the base station is the camera and what does the WiFi signal strength indicator show?

 

JamesC

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Hula_Rock
Prodigy Prodigy
Prodigy
‎2017-09-18 10:58 AM

you can also try to re-pair the camera.....  

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